Privacy Policy

We may collect:

• Name, phone number, and email address
• Business details (salon name, services, location, etc.)
• Customer data you input (appointments, customer records)
• Usage data (how you interact with the product)

We use your data to:

• Provide and improve our services
• Send booking confirmations, reminders, and follow-ups
• Support onboarding and customer success
• Communicate important updates

• You own your customer data.
• We process it only to provide our services.
• We do not sell or share your customer data.

• Data is encrypted in transit and securely stored.
• We use industry-standard security practices.
• Access is restricted and monitored.

We may use trusted third-party providers for:

• Messaging (SMS / WhatsApp)
• Payment processing
• Hosting infrastructure

These providers only process data as required to deliver their services.

Payments are processed securely via third-party payment gateways (e.g., Razorpay). We do not store card details on our servers.

You can:

• Request access to your data
• Request deletion of your account by following our data deletion instructions
• Contact us for any privacy concerns

We retain your data as long as your account is active or as required to provide our services and comply with legal obligations.

We may update this policy from time to time. We will notify users of significant changes via email or in-app notice.

For any privacy-related questions, reach us at support@Appointfy.in.